Know whereevery car is.So doesthe customer.
BayPace keeps every car on one board, chases your techs for a straight status, and texts the customer the moment their car moves.
Every customer told the moment their car moves.
A shop doesn’t fall behind all at once. One car waits on a part, one status never gets passed on, one customer calls three times — and it all lands on the owner, who’s already run off their feet.
BayPace is the part that quietly keeps the floor moving and keeps everyone told, so “is it ready yet?” stops being the question that runs your day.
What it does
Three jobs,
off your plate
The busywork a foreman would do — running the board, chasing a straight status, and keeping every customer told.
To · Maria — Civic owner
Her car just moved
Hi Maria — your Civic just went into paint. Still on track for pickup Thursday.
Eastside Auto · sent 2:14pm
Oh perfect, thank you!
We’ll text you the second it’s ready for pickup.
Sent the instant the car changed stage — nobody at the shop lifted a finger.
The update
The second a car changes stage, its owner gets a text in your shop’s name — you never touch your phone.
2 hrs
a day handed back to the front desk — the “is it ready?” calls that stop coming in.
No app for a customer to download. Just a text, the way they already hear from anyone else.
BayPace · asking the floor
Where’s the F-150 at?
Quick one for Dave — where’s the F-150 (brakes) at?
Rotors are on, road test after lunch.
You didn’t walk the floor. The board updated itself.
The chase
BayPace asks the tech where a car’s at, logs the answer, and updates the board. You stop being the messenger.
Out on time
0%
Cars out this week
0 / 33
Every car that went out this week, day by day — and the two that slipped, so you know which conversations to have on Monday.
The week
Friday, one screen: what went out on time, what slipped, and what’s still sitting.
It only ever says what you’d say
Every message goes out in your shop’s name, in wording you set, and only when a car actually moves. BayPace never spams a customer, never shares a phone number, and you decide exactly what it’s allowed to send.
How BayPace handles your customers
How it works
Six steps, from a car
checking in to picked up
You set it up once. From then on the only thing you do is glance at the board and see it's handled.
- 01
Put your cars on the board
Every job in the shop, with its promised-ready date and where it is right now. Ten minutes to set up, then it’s just how the shop runs.
- 02
A car changes stage
A tech marks it into teardown, into paint, or waiting on a part — or BayPace asks, and logs what they say. Either way the board is current.
- 03
The customer hears it first
The second their car moves, BayPace texts them in plain English — “in paint now, still on track for Thursday.” You never touched your phone.
- 04
It flags what’s about to slip
Every morning: the cars due today, and the ones quietly falling behind — before the customer calls to ask.
- 05
Nobody has to chase a tech
BayPace does the rounds for a straight status, so you’re not walking the floor asking where the Civic is at.
- 06
Friday, it hands you the week
One screen: what went out on time, what didn’t, and what’s still sitting. No spreadsheet, no guessing.
Before you talk to us
Work out what a
slow bay costs you
A few numbers you already know, and every assumption behind the answer is yours to change. We don’t hide the result behind a form.
From the people running the shop
The week the phone
stopped ringing
Owners and service managers who used to spend half the day chasing status and answering “is it ready yet?”
Your customers already know how to read a text
Nothing for them to install, no portal to log into. Their car moves, their phone buzzes, they know where things stand. That’s the whole experience.
Stop saying
“not ready yet.”
Fifteen minutes to put your board in, and the next car that comes in tells its own owner where it’s at.