The cost of waiting
What is all that
waiting costing you?
A few numbers you already know. Every assumption behind the answer is on screen and yours to change — put your own in and the figure becomes real.
Your shop
Every job that comes in — body, mechanical, tires, the lot.
Calls and texts from customers chasing the status of their car.
Answering, then walking the floor to find out the real answer.
Assumptions
These are starting points, not industry research. Change them to match your own shop — the number on the right is only worth what you put into it.
A part came in and nobody moved on it, a status never got passed on — and the car just sits.
The labour that bay could have been turning if the car had moved on time.
Lost every year
$39,702
to time spent chasing status, and cars that sit an extra day nobody caught.
- Cars through the shop a year
- 1,300
- Hours lost to “is it ready?”
- 427 h
- Cars that lose a day
- 130
- That idle time costs
- $28,600
We’ll open the call with your board, not a slide deck.